Privacy Policy

1. Introduction

AVI Career Training ("AVI," "we," "us," or "our"), located at 8230 Boone Blvd, Suite 700, Vienna, VA 22182, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or enroll in our programs.

By using our website or submitting your information to us, you agree to the terms of this Privacy Policy.

2. Information We Collect

Information You Provide Directly

• Full name, email address, phone number, and mailing address
• Program interest and enrollment inquiries
• Financial aid information and documents
• Student records and academic information
• Payment and billing information (processed securely via third-party providers)
• Communications you send us via forms, email, phone, or SMS

Information Collected Automatically

• IP address, browser type, and device information
• Pages visited, time spent, and referring URLs
• Cookies and similar tracking technologies
• Location data (city/region level, based on IP address)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule campus tours
• Process enrollment applications and manage student records
• Send program information, class schedules, and school updates
• Process financial aid applications and payments
• Send SMS/text messages if you have opted in (see our SMS Policy)
• Comply with federal and state regulatory requirements (SCHEV, COE, Title IV)
• Improve our website and marketing communications
• Prevent fraud and ensure the security of our systems

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist with enrollment management (Orbund SIS), payment processing, email delivery, and marketing analytics — bound by confidentiality agreements
• Regulatory Bodies: SCHEV (State Council of Higher Education for Virginia), COE (Council on Occupational Education), Virginia Board for Barbers and Cosmetology, and the U.S. Department of Education as required
• Government Agencies: When required by law, court order, or to protect the rights and safety of AVI, our students, or the public
• Accreditation Organizations: As required for maintaining our accreditation and program approvals

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand visitor behavior. Types of cookies we use:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Google Analytics to understand how visitors use our site (anonymized)
• Marketing Cookies: Facebook Pixel and Google Ads for advertising performance measurement

You may disable cookies in your browser settings; however, some features of the website may not function properly.

6. Data Retention

We retain student records and enrollment information for a minimum of 5 years following graduation or last date of attendance, as required by SCHEV and our accreditor COE. Marketing inquiry data is retained for up to 2 years. You may request deletion of non-required data by contacting us.

7. Your Rights & Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing emails at any time via the unsubscribe link; text STOP to opt out of SMS messages
• FERPA Rights: Enrolled students have additional rights under the Family Educational Rights and Privacy Act (FERPA) regarding their educational records

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Payment information is processed through PCI-compliant third-party processors and is never stored on our servers.

While we take reasonable precautions, no method of internet transmission is 100% secure. We cannot guarantee absolute security of your information.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., student portals, accreditation bodies, financial aid resources). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Children's Privacy

Our website and programs are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify enrolled students of material changes via email. The "Last Updated" date at the top of this page reflects the most recent revision.